PG Platform

Refund & Cancellation Policy

Last updated: 2026-04-22 IST

1. Cancellation

You may cancel your subscription at any time from /dashboard/subscription. Cancellation takes effect at the end of the current billing cycle; you retain access until then.

2. Refunds

Paid subscription fees are non-refundable except where required by law. Prorated credits for tier upgrades are handled automatically by Razorpay proration.

3. Failed Charges

If a renewal fails, we provide a 3-stage grace period (banner / read-only / locked) before cancelling the subscription. Re-activation is instant upon successful payment.

4. Disputes

Contact grievance@[DOMAIN] before initiating a chargeback. We aim to resolve disputes within 10 business days.